Charity Doorstep Collection Services in Durham
Welcome to Anglo Doorstep Collections, we are a charity collections service working in and around the Durham area. We can collect your donations right from your doorstep, it is a quick and easy process, and the proceeds of your donations can be given to your choice of one of our partner charities. You can directly support these charities and the amazing projects they are working on.
Click our book button to see what dates we’re able to visit you!
Book a free home collection, select your charity, de-clutter your home!
We offer a dependable, no-cost Easy Charity Donations service throughout Durham, streamlining the process for residents to contribute to charitable causes, promote environmental sustainability, and declutter their homes with ease. A clean, organized, clutter-free home fosters a happier, more relaxed lifestyle.
Tackle that overstuffed wardrobe or those packed kitchen cabinets—our team will collect all your donations in a single trip. Forget the hassle of visiting multiple charity shops; just pack your clothing donations into bags and other household items into boxes, and we’ll handle everything from there.
In Durham, with over 480,000 households, more than 60% have unused clothing cluttering their spaces. Our service is part of the solution to this widespread issue. By clearing out unwanted clothes, shoes, and household goods, you can ensure these items avoid landfills and find new purpose. When you schedule a collection, you have the opportunity to support one of our exceptional partner charities, which rely heavily on the generosity of our customers’ donations. Your contributions provide critical funding that these organizations wouldn’t otherwise access, making a meaningful impact.
What do we collect?
- Clothes
- Shoes
- Books, Toys
- Bric-a-brac
- Kitchenware
- Toiletries
For the Full List of what we do and do not collect, click here.
Map of the Durham Area:
List of Durham Towns we operate charity collections in:
Find your town below. Don’t see your town or area listed? No problem! We cover every town in the DH postcode!
How Our Charity Collections Work:
Book your charity doorstep collection. You can book via our website for free!
Get your donations ready: From clothing to shoes and much more, gather items in good condition ready to be donated and sent to a new home.
We Collect from your home: On the scheduled day, our friendly driver will collect your donations right from your doorstep. If you are not home on the collection date, donations can be left in bags or boxes on your doorstep or in a safe place ready for our driver to collect. If you are home and would like to keep the donations indoors, our drivers are happy to knock.
After: The charity you have selected to support when making your booking, we will donate to on your behalf.
Customer Reviews:
If you think you need to book a doorstep collection, then great! Book in by using the Book Now button below. Booking the collection will only take you a few minutes.
Preparing Your Donations in Durham
Getting your items ready is straightforward and takes just a few minutes. Following these simple steps helps ensure your donations reach their new homes in the best possible condition and makes it easier for our drivers serving Durham to complete their round efficiently.
Bagging Clothing & Textiles
Place clothes, shoes, and accessories into sturdy bags — carrier bags, bin bags, or reusable bags all work well. Tie or seal the bags securely so items stay dry and protected. There is no need to use specialist collection sacks.
Boxing Household Items
Kitchenware, books, toys, and bric-a-brac are best placed in cardboard boxes or sturdy crates. Wrap any breakable items in newspaper or bubble wrap. Make sure boxes can be carried safely without the base giving way.
On the Day
Leave your bags and boxes on your doorstep or in an agreed safe place before our driver arrives. You will receive tracking updates so you know when to expect us. If you prefer to hand items over in person, our drivers are happy to knock.
What to Donate — and What to Keep Back
We welcome a wide range of items, but to ensure everything we collect can genuinely be reused or recycled, please check this quick guide before putting items out for collection in Durham.
| Please do donate | Please do not include |
|---|---|
| Clean clothing, coats, and knitwear in good condition | Soiled, wet, or heavily stained clothing |
| Paired shoes and boots (tied together) | Single shoes or heavily worn footwear with no sole |
| Books, toys, and games in usable condition | Broken toys or books with pages missing |
| Kitchenware and small household items | Large electrical appliances or furniture |
| Sealed toiletries and cosmetics within date | Opened or out-of-date toiletries |
| Bags, hats, belts, and accessories | Hazardous materials of any kind |
For the full list of accepted and non-accepted items, visit our dedicated what we collect page.
What Happens After Your Collection in Durham
Once our driver has collected your donations from your Durham doorstep, your items begin a journey that puts them back into use rather than sending them to landfill. Here is what happens next.
Sorting and grading: Collected items are sorted by category and condition. Clothing and textiles are graded so that wearable items can go directly to reuse, while items no longer suitable for wearing are channelled into textile recycling — meaning virtually nothing collected goes to waste.
Reuse and resale: Good-quality items are resold through charity retail channels. The proceeds from this resale are how a large percentage of proceeds goes to charity — funding the projects and causes that matter most to Durham donors.
Charity donation confirmed: The partner charity you chose when booking receives their donation on your behalf. You do not need to do anything further — we handle everything after collection.
Reuse, Recycling, and Durham’s Environment
County Durham has a proud landscape — from the upland dales in the west to the coastal areas in the east — and keeping unwanted goods out of landfill is an important part of protecting it. Every bag of clothing or box of household items you put out for collection is one less load heading to a Durham refuse site.
Textiles are one of the most resource-intensive product categories to manufacture, and extending the life of clothing and household goods through reuse is one of the most effective individual actions Durham residents can take. Our doorstep collection service removes the barrier of having to travel to a donation point, making it as easy as possible to do the right thing from your own front door — whether you live in Bishop Auckland, Hartlepool, Darlington, or any other part of Durham.
Less Landfill
Items collected in Durham are sorted for reuse or recycling, keeping usable goods out of the waste stream and reducing pressure on local sites.
One Efficient Round
Our drivers plan their Durham rounds efficiently, collecting from multiple households on the same route to minimise the number of vehicle journeys needed.
Extended Product Life
Reusing clothing and household goods means fewer new products need to be manufactured, which has a positive knock-on effect for resource use and carbon emissions.
Frequently Asked Questions — Durham Doorstep Collections
Yes — there is no charge to book or to use the collection service. Our service is completely free to Durham households. Simply book online, leave your donations out, and our driver will do the rest.
No. If you are not home on the collection date, donations can be left in bags or boxes on your doorstep or in a safe place ready for our driver to collect. If you are home and would like to keep the donations indoors, our drivers are happy to knock.
We cover every town in the DH postcode. This includes Darlington, Bishop Auckland, Chester-le-Street, Hartlepool, Consett, Peterlee, Seaham, Newton Aycliffe, Spennymoor, and many more areas across County Durham. If you do not see your town listed, please book anyway — we almost certainly cover your area.
Yes. When you make your booking online, you are asked to select one of our partner charities. We then donate on your behalf to the charity you have chosen. You can view all of our partner charities here before you book.
We send tracking updates so you know when to expect our driver. You will also receive a notification once your collection has been completed. As our reviewers have noted, communication is kept clear throughout the whole process — from booking confirmation right through to collection.
We ask that all donated items are in good, usable condition. Clothing should be clean and wearable, shoes should be paired and in reasonable shape, and household goods should be complete and functional. Items that are heavily worn, broken, or soiled cannot be accepted as they cannot be passed on for reuse or resale. If you are unsure, check our full accepted items list.
There is no strict limit on the number of bags or boxes you can put out for a single collection visit. Whether you have one bag of clothes or several boxes of household goods, our driver will collect everything in a single trip. Some of our Durham customers even gather donations from neighbours before booking — which is a great way to make the most of each collection visit.
Visit our Counties page to see a full list of where we operate. We also cover all of Sunderland, Newcastle and the majority of all the Counties across England.
Jacqui B
Deborah
| Barnard Castle Billingham Bishop Auckland Chester-Le-Street Consett Crook Darlington Ferryhill Hartlepool |
Middleton-in-Teesdale Newton Aycliffe Peterlee Seaham Shildon Spennymoor Stanhope Stockton-on-Tees |
What we collect across Durham
Every one of these is collected free from your doorstep in Durham — read what we take, and how to get it ready:
Where we collect in Durham
We cover the whole of Durham — if you are on the map, we can collect from your doorstep.