File a Complaint

Complaint Received

We will process your complaint as a matter of urgency and respond accordingly.

Before you start

To raise funds for our charities, we strive to deliver the highest standard of service.

We’d love to hear from you when we get it right, but also when we get it wrong, so that we can keep improving.

Please complete the form below with your feedback or complaint.

Other ways to contact us

By email:
By telephone: 0800 037 1938 (Phone lines are open 9am – 5pm Monday to Friday)
Post: Anglodoorstepcollections
114 Image Court
328 Molesey Road
KT12 3PD

Door-to-door fundraising

If you have any complaints or comments to make about our door-to-door fundraising, please call or text our after hours door-to-door query line on 0800 037 1938, The phone line is open Mon – Fri, 9am to 5pm

Read more about our complaints procedure

Complaints Form