GDPR Policy

This GDPR Policy (“Policy”) outlines how we comply with the General Data Protection Regulation (GDPR) as it applies in the United Kingdom. The GDPR sets out the rules for how we process personal data and the rights that individuals have in relation to their personal data. This Policy applies to all personal data processed by us.

Data Controller

Our company is the data controller of your personal data and is responsible for its processing. We are committed to ensuring that your personal data is processed lawfully, fairly and transparently.

Data Protection Officer

We have appointed a Data Protection Officer who can be contacted at the following address:

Info@anglodoorstepcollections.co.uk

Personal Data We Collect

We collect and process personal data for the following purposes:

  • To provide our services to you, including the management of your account, the provision of customer support, and the delivery of our products and services
  • To comply with legal obligations, such as tax and accounting requirements
  • To communicate with you about our products and services, including marketing communications
  • To improve our products and services, including through the use of analytics
  • To protect our business interests, such as detecting and preventing fraud

The types of personal data we collect include:

  • Contact information, such as your name, address, email address, and phone number
  • Payment information, such as credit card details or bank account information
  • Information about your use of our products and services, including login information and device information
  • Marketing preferences and other communication preferences

Where Your Data is Stored

Purpose:
This policy outlines the locations where personal data is stored within our organization in compliance with the General Data Protection Regulation (GDPR). Our aim is to ensure transparency, secure handling, and protection of personal data.

1. Data Storage Locations
Personal data collected by Anglo Recycling Ltd is stored in various locations, both physically and electronically, to ensure proper management and security. These locations include:

a) Cloud Storage Providers
We use cloud-based services to store personal data. The specific cloud service providers and locations may include:

  • Amazon Web Services – Data is stored in UK
  • Microsoft365 – Data is stored in UK
  • OptimoRoute – Data is stored in USA

b) Third-Party Data Storage
We may store personal data with trusted third-party providers for specific business purposes, such as customer support or data analysis, data processing. These providers store data in secure data centers.

c) Local Devices
Personal data may be stored on authorized devices used by employees of Anglo Recycling Ltd, such as laptops, tablets, and smartphones. Access to this data is restricted by strong encryption and authentication protocols.

2. Data Transfer and Security
In accordance with GDPR, all personal data stored in cloud services, third-party data centers, or local devices will be safeguarded by appropriate technical and organizational measures to protect data from unauthorized access, loss, or breach. Where data is transferred across borders, we ensure that the transfer complies with GDPR requirements.

3. Access and Accountability
Access to stored personal data is restricted to authorized personnel only. Our employees are trained in data protection practices, and the storage locations are regularly audited to ensure compliance with GDPR.

5. Contact Information
For any questions or concerns regarding data storage or data protection practices, please email info@anglodoorstepcollections.co.uk

We rely on the following legal bases for processing your personal data:

  • Performance of a contract – processing is necessary for the performance of a contract to which you are a party, or in order to take steps at your request prior to entering into a contract
  • Compliance with legal obligations – processing is necessary for compliance with a legal obligation to which we are subject
  • Legitimate interests – processing is necessary for the purposes of our legitimate interests, except where such interests are overridden by your interests or fundamental rights and freedoms
  • Consent – processing is based on your consent. You have the right to withdraw your consent at any time. Please note that withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The criteria used to determine our retention periods include the following:

  • The length of time we have an ongoing relationship with you and provide services to you
  • Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them)
  • Whether retention is advisable in light of our legal position (such as in regard to disputes or investigations)

Your Rights

Under the GDPR, you have the following rights:

  • Right of access – you have the right to request access to your personal data and information about how it is processed
  • Right to rectification – you have the right to request that we correct any inaccuracies in your personal data
  • Right to erasure – you have the right to request that we erase your personal data under certain conditions
  • Right to restrict processing – you have the right to request that we restrict the processing of your personal data under certain conditions
  • Right to data portability – you have the right to receive your personal data in a structured, commonly used, and machine-readable format and to have it transferred to another data controller under certain conditions
  • Right to object – you have the right to object to the processing of your personal data under certain conditions

To exercise any of these rights, please contact us at the following address:

Info@anglodoorstepcollections.co.uk

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